Postponement FAQ

Will my already purchased ticket still be valid for the postponed event?

Yes! You do not need to do anything. If you’ve registered for a workshop, we will contact you to re-arrange that once the new dates are confirmed.

I bought a ticket but I don’t want to attend the conference anymore. Can I get a refund?

Yes, 100%. Just let us know via email ( and we will refund your ticket. No questions asked… for whatever reason!

What is the time limit for a refund? I don’t know if I can still attend the event at the new date yet (whenever that will be) and wonder if I should get a refund now and buy another ticket later on..

We will contact you as soon as we have a new event date. This will be at least 3 months before the conference. You could decide then in order to avoid the small admin fee (see the next question). However, even if you miss that announcement or if the new date doesn’t work for you (or anything else for that matter), we will refund your ticket at no cost to you (again, except for the small admin fee) up to 4 weeks before the conference. Just let us know via email ( and we’ll make it happen.

I got my refund (thanks very much) but it’s not for the full price of the ticket. How come?

Except for a small fee for our ticketing (Tito) and payment (Stripe) systems, we will refund you the total amount. ServerlessDays Auckland does not charge any additional administration or handling fees. We are not for profit and are run completely by volunteers who do this work from the goodness of their hearts in their own spare time.

I haven't bought a ticket yet and was thinking of doing that later on. How long should I wait?

There's only a limited number of seats and from past experience, tickets will sell very fast when we are getting closer to the event. No one knows exactly when that will be the case. We recommend to secure yours when you feel comfortable doing so. The last thing we want is for you to be disappointed because you missed out!